Refund Policy

Kosas is committed to providing you with the ultimate experience and it's our goal to do our best to make you happy.

Return Policy

We want you to love your Kosas purchase. If you're not satisfied, we would be happy to provide a refund or an exchange for any products on within 30 days of purchase.

Email your order number, name and reason for return to

If you don't have your order number, we may ask for more information to better assist with your request.

We do our best to accommodate most returns, but we can't accept returns on gift sets and some limited edition items. Any final purchase items will be marked accordingly.

Purchased from one of our Retailers?

If you purchased Kosas from one of our retailers and are unhappy for any reason, please contact the retailer directly with your proof of purchase as we are not able to issue a refund or exchange.

Product Samples?

If you are looking for a product sample, we are currently out of stock.

Product Recommendations?

For personalized product recommendations, please email us at Or, feel free to visit a retail location near you to sample Kosas in-person.