• + $35 Site Credit
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  • + $5 Site Credit
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     (60)
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Frequently Asked Questions

How much site credit do I earn?
You'll receive site credit for every dollar you spend on samples. For example, if you spend $5, you get $5 site credit to use on a future purchase. Super easy, nothin' to lose.

Are samples final sale?
Yes, all samples are considered final sale and are not eligible for return or exchange.

Is there a limit to the number of samples I can order?
There is no limit to the number of samples you can order across our product line, but only 1 sample per product can be added to your cart.

When is the site credit sent?
Your site credit will be emailed to you right after you order. Be on the lookout!

How long is the site credit valid for?
Your site credit is valid for 20 days from your order date — play, test out your samples, and find your perfect shades before you commit.

What if I need advice on my new samples?
We are here to help you find your perfect products and answer any q's. Reach out to us via email at letschat@kosas.com, or DM us @Kosas.

*Please note all samples are considered final sale and are not eligible for return or exchange. Only 1 sample card per product is allowed for every order. For full details, please see www.kosas.com/pages/terms-of-service